Help centre
Common questions, grouped by topic. Can't find what you need? Talk to us on WhatsApp.
Browsing and enquiring
How to search by location and type, what the reference number means, and how to reach the person handling a property.
Fees and payments
What we charge, when, and by whom — and confirmation that no payment ever runs through this website.
Land and title
What C of O, Governor's Consent, Excision and Gazette actually mean, in plain terms.
Listing your property
How mandates work, what we need from you, and what happens after you get in touch.
See also our frequently asked questions.